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Computer Code ProgrammingNo task types listed
With experience across IT analysis, support, RPA, and enterprise systems administration, I have developed strong analytical and data-handling skills that translate well into AI training and data labeling environments. In my current role as an IT Analyst, I work closely with business and technical teams to analyze requirements, validate system behavior, document processes, test features, and identify inconsistencies in large amounts of information. My background also includes Jira and Confluence administration, process analysis, troubleshooting, and RPA development, where attention to detail and accuracy were critical in maintaining data quality and workflow reliability. What sets me apart is my combination of technical understanding, analytical thinking, and communication skills. I have experience working in Agile/Scrum environments, handling structured documentation, validating outputs, and supporting enterprise-level systems. I am comfortable learning new tools quickly, following detailed guidelines, and maintaining consistency across repetitive tasks while still being able to identify edge cases and problems. My experience working between technical and non-technical stakeholders also helps me understand context and deliver high-quality, reliable work in fast-paced environments.
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Data CollectionWhile working on an RPA Document Understanding project, I had to train datasets to understand documents that were photographed or scanned by customers. I trained the model to read the documents and extract the required data.
N/A, Cyber Security
N/A, Quality Assurance
IT analyst
IT Engineer
