Senior Product Designer (AI Tools & Research) — Co-creation Hub (CcHUB) — AI training evaluation & human-feedback dataset preparation
Led AI-powered educational tool evaluation using human feedback loops to improve response quality and learning outcomes for a large learner population. Produced structured usability datasets aligned with AI preference-ranking and annotation workflows, supporting RLHF-style iteration. Ensured accessibility-compliant content guidelines for child-centred products to improve inclusive output quality assessment. • RLHF-aligned preference ranking and pairwise response comparison workflows • LLM output quality evaluation signals (accuracy, helpfulness, safety, tone, coherence) • User-research driven annotation dataset creation from 1,200+ monthly sessions • WCAG and content guideline enforcement for evaluation labeling quality