Undergraduate SIWES Intern (IT Specialist)
Served as a hardware and software intern and IT specialist, supporting day-to-day technology operations to minimize downtime. Provided troubleshooting and practical IT support to maintain business workflow efficiency. Assisted with installation, configuration, and maintenance of hardware, software, and network systems while applying basic cybersecurity practices. • Hardware, software, and network installation and configuration • Daily IT support and prompt issue resolution • System maintenance and performance support • Basic cybersecurity measures to protect company data