Thong Chiang H.

Key Skills

Software

Don't disclose

Top Subject Matter

E-commerce - Product Categorization & Customer Support

Service - Customer Services & Quality Assurance

Finance - Data Categorization

Top Data Types

Document

Image

Video

Top Task Types

Evaluation/Rating

Transcription

Text Summarization

Question Answering

Object Detection

Freelancer Overview

I have professional experience working in data-driven environments that required high accuracy, analytical thinking, and attention to detail. Throughout my career in banking operations, financial services, and account management, I handled large volumes of structured information, verified data accuracy, processed complex transactions, and ensured compliance with operational procedures. My experience at HSBC involved reviewing financial documentation, processing syndicated loan data, and maintaining precise operational records under strict timelines, which strengthened my ability to work with detailed datasets and follow standardized guidelines consistently. In addition, I have strong communication and problem-solving skills developed through client-facing and team leadership roles at Hong Leong Bank and TNT The Next Tech. I am highly adaptable to new technologies and workflows, with experience analyzing customer information, identifying inconsistencies, and delivering quality outcomes efficiently. My combination of analytical capability, operational discipline, and fast learning ability allows me to contribute effectively to AI training, data labeling, and quality evaluation projects.

Education

Work History