Customer Care / Senior Regional Sales Manager — Olive Enterprises (AI-assisted communications and reporting)
Used AI-assisted tools to support customer communication, reporting, and marketing materials within a sales/customer care workflow. Applied AI-enabled writing support to improve content quality and efficiency for business communications. Leveraged AI outputs alongside internal processes to inform decisions and enhance customer engagement. • Created and refined text communications and reports using AI-assisted tools • Supported marketing/campaign content generation with AI-enabled assistance • Analyzed customer feedback and sales data to guide service delivery decisions • Coordinated cross-functional work to align communication outputs with sales goals