Academic Tutor & Technical Support Lead (Part-Time), Babcock University Centre for Open Distance and e-Learning
Facilitates learning modules in computer science and information technology with a focus on maintaining instructional continuity for large cohorts. Administers a learning management system (LMS) by deploying courses and troubleshooting server-side issues to support students’ educational activities. • Operates LMS administration for Computer Science courses • Provides Tier-2 technical support for virtual classroom compatibility • Resolves recurring hardware/software compatibility tickets • Ensures 100% curriculum coverage via virtual classrooms