Data Operations & Infrastructure Support Specialist - Rackspace Technology
Specialized in operational and infrastructure support for customer data management across internal databases and systems. Maintained strict accuracy by inputting, updating, auditing, and validating high-volume account records. Applied analytical quality checks and taxonomy-based classification while collaborating with teams to reduce processing friction and improve indexing performance. • Input, update, and audit high-volume customer accounts and digital records • Monitor data pipelines for systemic exceptions using defined quality metrics • Classify records according to evolving business taxonomies • Collaborate with IT to identify entry friction points and improve indexing speed