Project Manager & AI Content Operations Lead (RLHF/Evaluation & QA) at MIII Holdings
Led AI content evaluation and training operations by designing evaluation frameworks, rubrics, and QA systems to assess model outputs. Drove calibration and consistency programs for distributed teams to reduce evaluator variance and improve label quality reliability. Coordinated structured AI training instructions with SMEs to translate technical requirements into standardized training materials. • Built calibration and QA workflows for multi-evaluator consistency • Authored training playbooks and evaluation instructions • Managed distributed-team alignment and onboarding • Supported reasoning, factuality, tone, and instruction-following assessments