Sydney S.

Key Skills

Software

No software listed

Top Subject Matter

Generative AI literacy

prompt engineering

and AI-assisted analytics workflows

Top Data Types

Text

Image

Document

Top Task Types

Text Summarization

Question Answering

Object Detection

Freelancer Overview

Lead AI Onboarding Trainer | Tech Innovate Inc.. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Certified AI Trainer, Artificial Intelligence Institute (2023) and Bachelor of Science, University of Tech Valley (2018). AI-training focus includes data types such as Text and labeling workflows including Prompt + Response Writing (SFT) and Entity (NER) Classification.

Labeling Experience

Lead AI Onboarding Trainer | Tech Innovate Inc.

TextPrompt + Response Writing (SFT)

Trained employees on the ethical and effective use of generative AI for content creation, data analysis, and process automation, emphasizing practical prompting techniques. Produced hands-on workshops and training materials focused on prompt engineering to improve the relevance and quality of AI-generated outputs for business use cases. Mentored new data analysts on integrating AI-powered analytics tools into daily workflows to reduce turnaround time for reporting. • Company-wide AI literacy program delivery for 200+ employees • Workshop facilitation on prompt engineering and generative AI best practices • Quality improvement of AI outputs across marketing and customer service teams • Specialized onboarding for analysts using AI-powered analytics (e.g., Power BI AI)

2022 - Present

AI Training Specialist | Dataflow Solutions

TextEntity (NER) Classification

Designed and delivered an onboarding curriculum for a proprietary AI-driven customer support platform, focusing on using NLP features to interpret customer sentiment and support accurate responses. Trained support agents to apply NLP-based analysis capabilities to improve customer service outcomes. Gathered training feedback with the product team to inform feature improvements to the AI platform. • Onboarding curriculum design for new hires • NLP feature training for sentiment analysis and response generation • Measured improvements in first-contact resolution rates • Feedback loop contributing to iterative product enhancements

2019 - 2021

Education

Work History