Syahira L.

Key Skills

Software

No software listed

Top Subject Matter

Japanese language audio interactions (hospitality/customer service)

Japanese language content moderation/review

Japanese language tutoring (remote learners)

Top Data Types

Audio

Text

Document

Top Task Types

Transcription

Text Generation

Freelancer Overview

Data Labeller - Japanese audio transcription/annotation, Tech Mahindra. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Master of Arts, Himeji Dokkyo University (2021) and Bachelor of Arts, Himeji Dokkyo University (2018). AI-training focus includes data types such as Audio and Text and labeling workflows including Transcription, Evaluation, and Rating.

Labeling Experience

Data Labeller - Japanese audio transcription/annotation, Tech Mahindra

AudioTranscription

Transcribed and annotated Japanese audio interactions between customer service agents and hosts/guests in the hospitality and accommodation sector. Ensured high-accuracy documentation to support data-driven model training and service quality improvements. Maintained Japanese linguistic precision while following strict confidentiality and data labeling guidelines. • Transcription and annotation of customer service conversations • High-accuracy labeling for model training support • Linguistic QA to ensure precision in Japanese • Compliance with confidentiality and labeling guidelines

2025 - Present

Content Reviewer, Teleperformance

Text

Reviewed Japanese language content on Threads, evaluating text, images, and videos for compliance with company policies and community guidelines. Ensured a secure and culturally sensitive online environment. Supported platform quality by resolving content issues in collaboration with internal teams. • Japanese content review on Threads (text/images/videos) • Policy and guideline compliance checks • Cultural sensitivity and safety considerations • Team-based issue resolution to improve user experience

2024 - 2025

Japanese Teacher (virtual tutor), Dreams Language Academy

TextText Generation

Delivered virtual Japanese lessons for remote learners and supported interactive language practice. Adapted teaching methods to accommodate diverse learner backgrounds and learning styles. Designed personalized lesson plans focused on grammar, vocabulary, and conversation, including research to ensure high-quality instruction. • Virtual Japanese instruction and learning facilitation • Lesson planning for grammar, vocabulary, and conversation • Tailored methods for different learner needs • Research-driven preparation for high-quality teaching

2022 - 2025

Content Reviewer, Tech Mahindra

Text

Moderated Japanese language content to ensure it followed company policies and community guidelines. Contributed to a safe and culturally sensitive online environment. Collaborated with teams to resolve content issues and maintained awareness of industry trends to improve moderation quality. • Japanese content moderation and compliance verification • Safe, culturally sensitive environment support • Rapid resolution of content problems with teams • Continuous adjustment based on industry trends

2022 - 2024

Education

Work History