Sumit R.

Key Skills

Software

Other

Top Subject Matter

Customer analytics

churn prediction

and retention recommendations

Top Data Types

Text

Document

Video

Top Task Types

Prompt + Response Writing (SFT)

Freelancer Overview

Support Specialist. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other and PowerBI. Education includes Bachelor of Science, Tribhuvan University—Birendra Multiple Campus (2022). AI-training focus includes data types such as Text and Document and labeling workflows including Prompt + Response Writing (SFT), Evaluation, and Rating.

Labeling Experience

AI-Powered Data Insights Intern at Excelerate (April 2025–June 2025)

OtherTextPrompt + Response Writing (SFT)

Worked on AI-powered data insights tasks that supported model development by cleaning data and exploring feature relationships. Used predictive modeling to identify churn drivers and develop retention recommendations. Translated analytical findings into rule-based decision logic for downstream recommendation use. • Cleaned and prepared datasets using Python and Excel • Performed exploratory data analysis to extract engagement and demographic patterns • Trained logistic regression, decision trees, and random forests to find churn predictors • Built a rule-based learner retention recommendation system based on model insights

2025 - 2025

Data Analyst at Metro Education Academy (September 2024–July 2025)

Document

Performed data analysis and reporting work for large student and business datasets to support decision-making. Cleaned and explored data to identify trends and inform performance insights. Delivered Power BI dashboards and reports used by management for process optimization. • Conducted data cleaning and exploratory data analysis • Performed trend analysis across student and business datasets • Built Power BI dashboards for management visibility • Produced recurring reports to support operational improvements

2024 - 2025

Education

Work History