Stubborn S.

Key Skills

Software

Other

Top Subject Matter

Generative AI literacy

prompt engineering

and AI-assisted analytics onboarding.

Top Data Types

Text

Image

Document

Top Task Types

Prompt + Response Writing (SFT)

Entity (NER) Classification

Question Answering

Text Summarization

Data Collection

Freelancer Overview

Lead AI Onboarding Trainer | Tech Innovate Inc.. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, Internal, and Proprietary Tooling. Education includes Certified AI Trainer, Artificial Intelligence Institute (2023) and Bachelor of Science, University of Tech Valley (2018). AI-training focus includes data types such as Text and labeling workflows including Prompt + Response Writing (SFT) and Entity (NER) Classification.

Labeling Experience

Lead AI Onboarding Trainer | Tech Innovate Inc.

OtherTextPrompt + Response Writing (SFT)

Led a company-wide AI literacy program focused on practical generative AI usage, including prompt engineering for content creation and process automation. Trained 200+ employees on ethical and effective use of generative AI tools to improve workflow efficiency and data-driven decisions. Delivered hands-on workshops that improved the quality and relevance of AI outputs across marketing and customer service departments. • Developed prompt engineering workshop content and comprehensive training materials. • Increased AI-generated output quality and relevance by 40% across marketing and customer service. • Mentored 15 new data analysts with training on integrating AI-powered analytics tools into daily workflows. • Reduced report generation time by 35% through improved AI-assisted analytics workflows.

2022 - Present

AI Training Specialist | Dataflow Solutions

TextEntity (NER) Classification

Trained 50+ support agents on using NLP features for customer sentiment analysis and generating accurate responses within an AI-driven customer support platform. Improved first-contact resolution rates by 25% by applying NLP-driven tools in daily support workflows. Gathered training-session user feedback and partnered with the product team to inform platform improvements. • Built onboarding curriculum for new hires using the proprietary customer support platform. • Delivered hands-on training on NLP features for sentiment analysis. • Enabled accurate response generation to support customer interactions. • Contributed to 12 key AI feature improvements through structured feedback collection.

2019 - 2021

Education

Work History