AI/Chatbot Developer – Generative & Agentic AI Solutions (Upwork)
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Text GenerationAs an AI/Chatbot Developer, I trained and developed generative AI and chatbot systems using large language models like GPT for various business applications. My work involved the design and iterative refinement of training data and dialogues for use in customer support, lead generation, and enterprise automation bots. This required rigorous prompt engineering, conversation design, and regular evaluation and improvement of training data for better model performance. • Created and refined training datasets via prompt and response authoring for chatbots. • Performed A/B testing and metrics-driven evaluation of model outputs for continuous improvement. • Engaged in retrieval-augmented generation and multi-agent system designs to enhance chatbots' contextual awareness. • Used internal/proprietary tooling and scripting to manage, curate, and version training data for production AI models.