Stephanie I.

Key Skills

Software

Clickworker

Remotasks

Top Subject Matter

Healthcare Operations

Provider Relations

Member Eligibility

Top Data Types

Text

Document

Image

Top Task Types

Classification

Bounding Box

Text Generation

Question Answering

Transcription

Freelancer Overview

Admin Assistant/Receptionist - Data Labeling & Quality Assurance. Brings 16+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Microsoft Office, Electronic Medical Records, and Medi-tek. Education includes Bachelor of Science, University of Arizona (2023). AI-training focus includes data types such as Text, Medical, and DICOM and labeling workflows including Classification.

Labeling Experience

Admin Assistant/Receptionist - Data Labeling & Quality Assurance

TextClassification

I reviewed and classified high-touch provider and member communications to ensure accurate routing and data classification in a virtual environment. I labeled and maintained precise records to support machine learning training data principles and quality assurance for provider relations. I applied logical reasoning and human-in-the-loop validation to resolve complex inquiries, maintaining data integrity at all stages. • Responsible for daily technical writing and classification of provider/member communication. • Supported machine learning data pipelines for healthcare operations. • Ensured data accuracy through logical reasoning and quality assurance checks. • Utilized Microsoft Office to identify workflow bottlenecks and optimize digital processes.

2016 - Present

Telemarketer/Sales - Data Labeling & Fact-Checking

TextClassification

I performed systematic data labeling and fact-checking by verifying critical application data in a high-volume call center environment. I reviewed, classified, and labeled customer service offerings to ensure process accuracy and digital record completion. I documented follow-up processes and used content moderation to maintain digital records for lead generation and provider outreach. • Classified and labeled customer inquiries and service data. • Used data entry and quality assurance approaches for fact-checked records. • Performed content moderation on sensitive data in a fast-paced call center. • Identified process bottlenecks and improved operations support.

2015 - 2017

Patient Account Representative - Medical Data Annotation

Classification

I labeled and classified electronic medical record data to support the creation of high-quality machine learning training data in healthcare reimbursement. I performed fact-checking and logistics coordination to resolve billing discrepancies through logical reasoning and process optimization. I maintained compliance and performed content moderation on sensitive healthcare data for reimbursement systems. • Applied data annotation methods to medical records for ML training. • Maintained HIPAA compliance during content moderation and data labeling. • Authored technical writing for annotated healthcare requirements. • Supported data quality in billing and reimbursement processing.

2005 - 2009

Benefits Coordinator/Patient Account Rep - Data Labeling & Workflow Classification

DocumentClassification

I reviewed member applications for insurance, performing data labeling and quality assurance for Medicare and dental enrollment. I classified eligibility and billing details, managed records across datasets, and ensured data integrity through real-time data entry and English proficiency in communications. I supported digital workflow management and claims processing validation by annotating benefit details and logistics classifications. • Performed data labeling on member application and benefit records. • Managed database logistics and workflow classification. • Supported digital processing validation and claims management. • Ensured accurate, real-time updates for data integrity and quality.

2002 - 2005

Education

Work History