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Freelancer Overview
External STELLAMARIS ITAM Email:[email protected] | +23470220416| LinkedIn: www.linkedin.com/in/stellamaris-itam-ebulue-875796b0 AIRBNB CO-HOST | PERSONAL AND VIRTUAL ASSISTANT | CUSTOMER SUPPORT | EMAIL MANAGEMENT Detail-oriented and highly organized professional with over a few months of experience as an Airbnb Co-host, Virtual Assistant, and 8 years of experience as a Customer Support Specialist. Skilled in property management, guest communication, calendar coordination, inbox management, and delivering outstanding customer experiences. Adept at multitasking, problem-solving, and working independently in fast-paced remote environments. CORE COMPETENCIES Airbnb Co-hosting & Property Management| Guest Communication & Conflict Resolution| Email Management & Inbox Zero Strategies|Calendar & Appointment Scheduling|CRM & Ticketing Systems (e.g., Zendesk, Freshdesk)|Booking Platforms (Airbnb, VRBO, Booking.com)|Task & Project Management Tools (Asana, Trello, ClickUp)|Administrative Support & Data Entry|Multichannel Customer Support (Email, Chat, Phone) TECHNICAL SKILLS Airbnb & Property Tools: Airbnb, Hostaway, Guesty, TurnoverBnB, PriceLabs || Pricing Tools: PriceLabs, Wheelhouse, Beyond Pricing| Smart Locks: August, Yale, Schlage, Keyless Entry Systems| Cleaning Scheduling: TurnoverBnB, Breezeway|Channel Management: VRBO, Booking.com, Expedia Partner Central Admin & VA Tools: Google Workspace, Microsoft Office, Trello, Asana, Notion |Calendar Management: Google Calendar, Ou