Stark I.

Key Skills

Software

Other

Top Subject Matter

Online content moderation

trust & safety

and customer interaction policy enforcement

Top Data Types

Text

Top Task Types

Classification

Freelancer Overview

Customer Service Associate — Content moderation and policy enforcement (Amazon Development Centre). Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Master of Business Administration, Devi Ahilya Vishwavidyalaya (DAVV) (2025) and Bachelor of Engineering, Rajiv Gandhi Prodyogiki Vishwavidyalaya (RGPV) (2014). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Customer Service Associate — Content moderation and policy enforcement (Amazon Development Centre)

OtherTextClassification

Performed content moderation by reviewing customer interactions and identifying policy violations. Flagged and assessed online content against community guidelines to uphold platform integrity and reduce risk. Logged findings and case outcomes to support quality assurance and operational reporting. • Reviewed chat/email customer interactions for compliance • Applied risk assessment to detect guideline breaches • Maintained accurate CRM/ticket records for traceability • Mentored new associates on moderation and escalation workflows

2014 - Present

Education

Work History