Sophia I.

Key Skills

Software

No software listed

Top Subject Matter

Pharmacy/health records data quality (structured text records)

Customer service feedback data (structured interaction logs)

Top Data Types

Text

Image

Top Task Types

Classification

Data Collection

Freelancer Overview

Data Entry Clerk — Springlight Pharmacy (data entry/data preparation aligned to AI training or labeled dataset inputs). Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science, University of Benin. AI-training focus includes data types such as Text and labeling workflows including Classification and Data Collection.

Labeling Experience

Data Entry Clerk — Springlight Pharmacy (data entry/data preparation aligned to AI training or labeled dataset inputs)

TextClassification

Collected and maintained structured text-based records that functioned as training/annotation inputs for AI/data workflows. Followed internal guidelines to ensure consistent formatting and high accuracy across repeated entries. Performed verification steps to reduce errors in the stored dataset. • Entered and updated records in spreadsheets and internal databases • Corrected duplicates and inconsistent entries • Used SQL queries to retrieve, filter, and verify stored data • Ensured labeled/structured data quality for downstream processing

2025 - 2025

Customer Care Representative — Jomotech (structured text logging for dataset enrichment)

TextData Collection

Acted as a customer care representative that logged customer interactions and feedback into CRM systems. Captured structured text notes that could be used as dataset inputs for AI training or evaluation. Ensured accurate recording of customer issues and responses for consistent downstream analysis. • Responded to inquiries via phone/email/chat • Logged interactions and feedback accurately into CRM systems • Maintained high customer satisfaction through clear communication • Produced consistent structured text entries for dataset enrichment

2024 - 2025

Education

Work History