Customer Support & Content Associate Intern (ActivityKidz)
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ClassificationYou updated and maintained event listing content on Shopify by creating and correcting structured listing information (e.g., titles, descriptions, and pricing) to ensure accuracy and consistency. You audited existing web content to identify outdated or incorrect information and applied necessary corrections to improve dataset quality. You also maintained consistent formatting, tone, and brand voice across listings and communications to standardize the labeled/curated text data. • Created, updated, and maintained product and event listing text fields on Shopify. • Performed periodic content audits to remove inaccuracies and update outdated details. • Ensured consistency in formatting and brand tone across all listing content. • Prepared daily activity logs and reports tracking content changes and customer interactions.