Siva J.

Key Skills

Software

Don't disclose

Top Subject Matter

SAP ABAP/4 training support and learner assistance

Customer support and query handling (AI-adjacent support work)

Top Data Types

Text

Top Task Types

Function Calling

Freelancer Overview

SAP Training Support (basic SAP ABAP/4 knowledge). Brings 23+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose. Education includes Master of Business Administration, Andhra University. AI-training focus includes data types such as Computer Code, Programming, and Text and labeling workflows including Evaluation, Rating, and Function Calling.

Labeling Experience

Customer Care Experience

Don't discloseTextFunction Calling

Performed customer support and offline customer handling, assisting customers directly through in-person communication. Coordinated responses to customer queries and supported service resolution through consistent interpersonal communication. • Handled customer queries and service coordination • Assisted customers through in-person communication • Managed offline customer handling and support • Supported troubleshooting and response organization

Not specified

SAP Training Support (basic SAP ABAP/4 knowledge)

Don't disclose

Provided SAP ABAP/4 training support by assisting with training activities and foundational knowledge transfer. Supported learners by helping with SAP-related explanations and practice needs during training sessions. • Assisted in SAP ABAP/4 training activities • Helped clarify technical concepts for trainees • Supported onboarding to customer support workflows • Facilitated learning through direct assistance

Not specified

Education

Work History