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Freelancer Overview
Sironi Alexandra Customer Support Representative (Italian Speaker) Entry-level professional with experience in customer service and purchasing support. Seeking remote Customer Support opportunities. CONTACT Phone: +39 3406436898 Linkedin: linkedin.com/in/alexandra-sironi-240684204 Email: [email protected] Location: Italy (Open To Remote Work) EXPERIENCE Purchasing Assistant 2021 - Present Managed purchase orders and supplier communication Updated data and records in internal systems Supported administrative and procurement activities Communicated via email with vendors and internal teams Sales Assistant - Mobile Phone Store 2017 - 2020 Assisted customers in selecting mobile phones, contracts, and accessories based on their needs Handled customer service requests, complaints, and after-sales support in person and by phone Provided basic technical support for device setup, configuration, and troubleshooting Processed sales transactions and maintained accurate customer records Worked in a fast-paced retail environment focused on customer satisfaction EDUCATION High School Diploma | Administration, Finance and Marketing (AFM) IIS Cattaneo Dall’Aglio - Italy 2010-2015 RELEVANT SKILLS Customer service Email communication Organization and time management Problem-solving Attention to detail Basic administrative support LANGUAGES Italian - Native English - Basic (A2)