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Freelancer Overview
Shyann Alberson 575-680-6816 | [email protected] Professional Summary Outgoing and high-energy customer service professional with experience in fast-paced environments, sales, and guest interaction. Skilled at building rapport quickly, upselling products, and delivering excellent service while managing multiple tasks efficiently. Reliable, personable, and able to thrive in outdoor, high-traffic settings. Core Skills Customer Service & Guest Engagement Sales & Upselling Cash Handling & POS Systems Fast-Paced Multitasking Communication & People Skills Teamwork & Reliability Time Management Physical Stamina Experience Sales Representative — Herbalife (2021 – Early 2022) Built and maintained customer relationships to drive repeat business Promoted and sold products, consistently improving sales through upselling Managed transactions and handled customer inquiries independently Hostess / Waitress — Denny’s (Feb 2018 – Aug 2018) Delivered fast, friendly service in a high-volume restaurant Managed guest seating, orders, and customer satisfaction Handled cash and maintained clean, organized work areas Certified Nursing Assistant (CNA) (2022) Worked efficiently in fast-paced, high-demand environments Provided attentive, personalized care and strong communication under pressure EMT — AMR (May 2020 – Dec 2020) Stayed calm and efficient in high-pressure situations Demonstrated strong teamwork and quick decision-making Housekeeping — Mountain View Hospital (Aug 2018 – Apr 2019) Maintai