Analyst – Content & Operations (Content Evaluation & Enrichment) | HCLTech
Reviewed digital and AI-generated text content against platform policies, quality standards, and structured evaluation frameworks. Assessed content for accuracy, relevance, compliance, and quality issues while maintaining strict SLAs and operational targets. Categorized cases and provided objective judgments to improve consistency across workflows and datasets. • Evaluated content accuracy, relevance, and policy compliance • Performed guideline-based categorization and case assessment • Identified patterns, inconsistencies, and potential quality issues • Produced structured documentation and feedback for continuous QA