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Shivang S.

Shivang S.

AI Trainers and Data Annotator - Telus Digital AI

India flagTundla, India

Key Skills

Software

Other

Top Subject Matter

Marketing - Performance Marketing and SEO
Finance - Superannuation Westpac
Data Labeling & Annotation

Top Data Types

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Top Task Types

Data CollectionData Collection

Freelancer Overview

I have experience working across digital operations, analytical reporting, content monitoring, and research-driven workflows that required strong attention to detail, accuracy, and structured evaluation. During my time at MarkScan, I worked on large-scale digital content monitoring and online investigation processes involving content review, classification, pattern analysis, and verification across digital platforms. This strengthened my ability to analyze online information, maintain quality standards, identify inconsistencies, and work efficiently with high-volume datasets. In addition, my experience at Genpact in MIS and operations helped me build strong analytical and data-handling skills through reporting, workflow tracking, and performance analysis using Excel and structured datasets. Alongside my professional experience, I have completed certifications from Google Ads, Meta, and HubSpot, and I actively work on AI-assisted digital projects, SEO research, audience analysis, and content evaluation. My combination of analytical thinking, internet research capabilities, digital ecosystem understanding, and adaptability makes me well-suited for AI training, data labeling, prompt evaluation, and quality review roles.

Labeling Experience

AI Training & Data Annotation Specialist

TextTextRLHFRLHF

Worked on AI training and data annotation workflows focused on improving large language model (LLM) performance through reinforcement learning from human feedback (RLHF). Responsibilities included evaluating AI-generated responses, reviewing prompt-response quality, assessing contextual relevance, identifying inaccuracies, and supporting data quality improvement processes for conversational AI systems. Performed text annotation, response ranking, content classification, prompt evaluation, and quality review tasks across large-scale text datasets while maintaining high accuracy and consistency standards. Contributed to AI training pipelines by analyzing language quality, factual alignment, safety compliance, tone consistency, and user intent understanding. Worked extensively with structured and unstructured text data in fast-paced digital review environments requiring strong analytical thinking, attention to detail, internet research capabilities, and adherence to quality assurance guidelines. Supported scalable AI workflows through efficient annotation practices, structured evaluation methods, and feedback-driven review processes.

2025 - 2026

Assistant Project Manager – Anti Piracy Operations (MarkScan)

OtherTextTextData CollectionData Collection

In the Anti Piracy Operations role, you conducted digital content monitoring and piracy tracking across multiple platforms and websites. You identified infringing sources through research-based investigation and analytical methods, and then supported copyright enforcement reporting workflows. This involved collecting and verifying potentially violating content instances and documenting findings for enforcement-related review processes. • Conducted online piracy tracking and content monitoring across platforms/websites. • Assisted in identifying infringing sources using investigation and analytical methods. • Supported copyright enforcement operations, content review, and reporting workflows. • Monitored digital distribution patterns for unauthorized content sharing and improved reporting accuracy.

2025 - 2025

Senior Process Associate – MIS & Operations (Genpact)

OtherTextText

In the MIS & Operations role, you handled large volumes of operational datasets and productivity reports to support ongoing monitoring and trend analysis. You evaluated information quality and maintained reporting accuracy for business operations using structured workflows and KPI tracking. This work functioned as systematic data review and quality checking rather than raw model training, supporting downstream analytics and operational decision-making. • Managed operational dashboards, workflow tracking, and KPI analysis. • Performed trend analysis and ensured reporting accuracy. • Improved operational reporting processes through structured data management. • Supported workflow analysis and performance monitoring using Excel-based datasets.

2022 - 2025

Education

K

Kraftshala (Digital Marketing)

Digital Marketing Program, Digital Marketing, Search Engine Optimization (SEO) and Performance Marketing

Digital Marketing Program
2026
A

Agra College

Bachelor of Commerce, Commerce

Bachelor of Commerce
2016 - 2019

Work History

M

MarkScan

Assistant Project Manager – Anti-Piracy Operations

Tundla
2025 - 2025
G

Genpact

Senior Process Associate – MIS and Operations

Tundla
2022 - 2025