Shirley E.

Key Skills

Software

Other

Top Subject Matter

Broadcast media

Education Domain Expertise

accessibility compliance

Top Data Types

Audio

Video

Text

Document

Top Task Types

Transcription

Entity (NER) Classification

Freelancer Overview

Senior Transcription & Captioning Specialist | ClearSound Media Group. Brings 6+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Arts, University of Exeter (2020) and Minor, University of Exeter (2020). AI-training focus includes data types such as Audio and labeling workflows including Transcription.

Labeling Experience

Senior Transcription & Captioning Specialist — ClearSound Media Group

OtherAudioTranscription

Produced accurate verbatim transcripts and corresponding closed captions by timecoding speech into SRT/VTT/TTML/SCC formats for a wide range of broadcast and online content. Performed speaker diarization and labeling while ensuring tight audio/video sync with sub-0.5-second tolerance and maintaining 99.6% accuracy on high-volume workloads. Applied ADA and FCC-aligned accessibility requirements to all deliverables, including legal and educational materials, and supported iterative review workflows for quality assurance. • Transcribed multi-speaker interviews and panel discussions with correct speaker identification • Mentored and QA-reviewed work from junior captioners while setting departmental style guidelines • Coordinated caption embedding with editors in Premiere/DaVinci Resolve to ensure consistent deliverable formatting • Delivered under fast-turnaround SLAs and reduced turnaround time by streamlining intake and using AI-assisted drafts with human review

2023 - Present

Captioning & Transcription Specialist — Lexicon Transcripts LLC

OtherAudioTranscriptionEntity (NER) Classification

Created verbatim and clean-read transcripts and matching captions for corporate webinars, e-learning modules, and other client content using standard caption formats. Labeled spoken content with speaker identification for multi-speaker audio, ensuring WCAG 2.1 and Section 508 compliance for accessibility-focused deliverables. Maintained high transcription accuracy and quality metrics while handling technical jargon and delivering within short turnaround windows. • Produced SRT and VTT captions with consistent timecoding and sync • Developed and applied a glossary of 1,200+ medical and pharmaceutical terms for domain-specific accuracy • Transcribed 200+ hours of medical/pharmaceutical content while supporting legal and corporate workflows • Delivered fast-turnaround orders on marketplaces with quality scoring and client feedback tracking

2021 - 2023

Freelance Captioner & Transcriptionist | Rev.com

OtherAudioTranscription

Transcribed audio for caption and transcription requests on a freelance marketplace, producing usable text outputs for client consumption. Applied platform style guides and client-specific preferences while completing projects within demanding turnaround windows. Performed quality-focused transcription and review work to meet marketplace quality tiers and scoring thresholds. • Completed 1–3 hour audio files within ~12-hour windows • Achieved high quality scores qualifying for an elite contributor tier • Produced captions for podcast producers and YouTube creators in SRT format • Followed Rev style guidelines and maintained top-performer placement via quality scoring

2021 - 2021

Freelance Transcriptionist — Self-Employed

OtherAudioTranscription

Completed freelance transcription tasks for diverse North American clients across journalism, academic research, and market research contexts. Produced accurate text outputs intended for direct client use while adhering to task-specific requirements. Maintained consistent transcription performance across short, contractor engagements. • Transcribed across multiple research and publishing domains • Delivered completed transcription outputs as assigned within contract timelines • Supported varied client needs in journalism and academic research projects • Contributed to market research transcription deliverables

2021 - 2021

Contracted Transcriptionist | TranscribeMe and Scribie

OtherAudioTranscription

Performed transcription work as a contractor on third-party transcription platforms, producing high-quality text outputs. Consistently ranked among the top percentage of contributors by quality score, indicating strong adherence to platform accuracy standards. Completed multiple transcription assignments across different client content types while maintaining reliable delivery performance. • Worked on TranscribeMe and Scribie as an independent contractor • Maintained top 10% contributor quality ranking • Delivered transcription outputs meeting platform quality requirements • Completed transcription assignments across varying topics and audio conditions

2021

Education

Work History