Senior SRE (AI triage/LLM + RAG pipeline deployment) — Google
Google Cloud Vertex AI
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Prompt + Response Writing (SFT)Led an AI-driven LLM triage and troubleshooting workflow using GenAI models to reduce manual incident diagnosis effort. Built and integrated RAG-style retrieval pipelines for context-aware guidance based on internal HLD/LLD documentation and runbooks. Collaborated with operations and engineering stakeholders to deploy LLM-based triage applications into production.• Used Google Vertex AI and Gemini/Llama 3 model prompting for automated triage diagnostics.• Authored and applied prompt engineering and retrieval integration patterns for knowledge grounding.• Designed a Retrieval-Augmented Generation (RAG) pipeline to ingest, index, and retrieve technical documentation.• Implemented LLM knowledge retrieval features to support troubleshooting guidance.