Shiela Joy P.

Key Skills

Software

Don't disclose

Top Subject Matter

Online community/chat content moderation

Chat moderation training

Top Data Types

Text

Top Task Types

Question Answering

Data Collection

Object Detection

Classification

Text Generation

Evaluation/Rating

Freelancer Overview

Chat Moderator (11 months experience). Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose. Education includes Bachelor of Science, Davao del Norte State College (2023). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

OF Chatter Training

Don't discloseText

Completed a structured training focused on effective chat moderation practices and content handling workflows. Learned moderation criteria and how to apply consistent labeling decisions during review. Practiced using the training guidelines to support accurate policy-compliant outcomes. • Understood moderation rules and decision standards • Practiced categorization of chat content during training exercises • Reviewed escalation and resolution workflows • Reinforced quality checks for consistent moderation labeling

2024 - 2024

Chat Moderator (11 months experience)

Don't discloseText

Performed chat moderation by reviewing and assessing user messages to maintain community standards and safety. Applied consistent labeling decisions to categorize messages based on appropriateness and policy compliance. Escalated or flagged content requiring further review while documenting outcomes as needed. • Reviewed chat conversations and identified potentially inappropriate or rule-violating content • Labeled messages according to moderation guidelines and categories • Monitored for repeat offenders and context-based policy issues • Coordinated follow-ups and escalations when necessary

2023 - 2024

Education

Work History