Customer Care Representative
Supported customer inquiries and maintained high customer satisfaction by providing prompt, professional responses. Managed administrative tasks tied to daily sales operations, including invoicing, payments, and recordkeeping for accurate financial flow. Oversaw inventory control through regular stock audits to maintain optimal levels and reduce waste. • Responded to customer inquiries and resolved complaints to support repeat business. • Managed invoicing, payment processing, and bookkeeping records. • Conducted stock audits and monitored inventory levels to prevent shortages. • Served as a consistent point of contact to ensure smooth purchase experiences.
2019 - 2021