Shafayet A.

Key Skills

Software

Other

Top Subject Matter

Sales operations CRM data quality and documentation verification

Digital content creation and community engagement data collection

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Classification

Data Collection

Freelancer Overview

Sales Operations Co-Op - Enel North America (CRM database maintenance and data review). Brings 5+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Salesforce CRM Management and Other. Education includes Bachelor of Science, Northeastern University (2025). AI-training focus includes data types such as Text and labeling workflows including Classification and Data Collection.

Labeling Experience

Sales Operations Co-Op - Enel North America (CRM database maintenance and data review)

TextClassification

Contributed to data-quality work for sales operations by reviewing and analyzing records to identify inconsistencies. Supported updating and verification of documentation collected across departments to improve accuracy and reporting. Focused on maintaining high-volume CRM data integrity as part of operational documentation workflows. • Reviewed sales/CRM datasets for inconsistencies • Coordinated cross-department collection and verification of documentation • Maintained database accuracy, completeness, and integrity • Improved reporting accuracy through data analysis

2023 - 2023

Social Media Activism - Harvard University (content management and engagement tracking)

OtherTextData Collection

Created and managed digital content and coordinated community-facing outreach activities as part of a social media activism program. While not described as AI training, the role involved organizing content and engagement data for weekly community reach. Worked on content production and volunteer onboarding activities tied to tracking engagement outcomes. • Produced and managed social media content • Managed digital communications to reach community members weekly • Recruited and onboarded volunteers through targeted outreach • Supported organization efforts for engagement and participation

2021 - 2021

Education

Work History