First Bank of Nigeria — Relationship Manager (2021–Present)
Analyzed financial and operational records and performed documentation review/validation to improve decision accuracy and reduce compliance errors. Conducted quality assurance checks to detect data inconsistencies and maintain audit-ready documentation. Produced structured reports and presentations using Microsoft 365 tools, translating business workflows into structured outputs for AI prompt development and evaluation. • QA review of customer documentation and records • Identification of inconsistencies and quality issues • Structured reporting and documentation maintenance • Cross-team collaboration to improve workflow efficiency