Saria K.

Key Skills

Software

Don't disclose

Top Subject Matter

Banking compliance

audit review

financial discrepancy investigation

Top Data Types

Text

Document

Top Task Types

Text Summarization

Freelancer Overview

Compliance Officer (Royal Bank of Canada). Brings 15+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Don't disclose. Education includes Certificate, West Virginia University and Certified Associate in Project Management (CAPM) Certificate, Project Management Institute (PMI). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Text Summarization.

Labeling Experience

AI Fluency Pathway – IBM SkillsBuild (in progress)

Don't discloseTextText Summarization

Engaged in ongoing AI/industry-upskilling by participating in the IBM SkillsBuild AI Fluency Pathway program. Applied knowledge relevant to AI and digital communications to keep content strategies aligned with emerging AI and user engagement trends. Focused on translating learning into practical outreach and audience growth activities. • Completed/participated in AI Fluency Pathway training (in progress). • Monitored industry trends in AI and user engagement to inform content. • Maintained ongoing experimentation with messaging and campaigns. • Supported trustworthy and relevant communications via data-informed engagement.

2021 - Present

Special Project Officer - Cards Department (1st National Bank St. Lucia Ltd)

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Performed reconciliation and discrepancy investigation for long-outstanding credit card queries. Reviewed and resolved discrepancies across general ledger accounts, requiring structured analysis and validation of financial records. Tracked resolution outcomes and reduced outstanding balances through targeted investigation and follow-up. • Reconciled 2 credit card GL accounts with discrepancies dating back to 2012. • Resolved 334 out of 353 long-outstanding credit card queries. • Investigated discrepancies totaling approximately $150,000 and reduced outstanding balances to $11,000.

2018 - 2019

Compliance Officer (Royal Bank of Canada)

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Conducted compliance checks and audit-driven investigations requiring careful review and validation of transactional and account data across branches. Identified discrepancies and undetected overdrawn accounts, then implemented monitoring controls to ensure timely detection and reconciliation outcomes. Produced recurring management and regulatory reports to document findings and drive corrective actions. • Executed compliance verification across branches and departments. • Converted recurring audit infractions into checklists used for training and coaching. • Detected 493 undetected overdrawn accounts using monitoring controls. • Improved credit card overdue identification and collections workflows.

2012 - 2014

Education

Work History