Sarah I.

Key Skills

Software

Other

Top Subject Matter

Digital cataloging and record management for humanitarian/organizational assets

Customer servicing and logistics/risk assessment (service decision support)

Program database management and operational analytics

Top Data Types

Document

Text

Top Task Types

Classification

Data Collection

Freelancer Overview

Communications Intern/Support, International Federation of Red Cross and Red Crescent Societies (IFRC). Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Science, Ajayi Crowther University (2020) and Senior Secondary School Certificate (WASSCE), Louisville Girls Secondary School (2016). AI-training focus includes data types such as Document and Text and labeling workflows including Classification and Data Collection.

Labeling Experience

Administrative Officer, PINECREST HOMES LIMITED

OtherDocumentData Collection

Executed daily operational workflows that required accurate documentation handling and strict adherence to administrative deadlines. Navigated multi-channel communications (high-volume email and telephone) to resolve client inquiries and maintain up-to-date records. Leveraged Windows OS navigation and digital filing systems to organize sensitive company records and support complex property listing documentation workflows. • Administrative workflow execution with deadline adherence • Client inquiry resolution via email/telephone records • Digital filing and organization of sensitive records • Managing property listing and transaction documentation

2024 - 2024

Program Associate, National Product Supply Chain Management

OtherDocumentData Collection

Managed program databases to ensure data integrity for 50+ monthly program reports using analytical skills. Coordinated logistics and scheduling while multitasking across systems to execute high-priority events with consistent execution quality. Delivered data analysis outputs focused on operational efficiency and adherence to program goals. • Database management for program report integrity • Data analysis for operational efficiency and goal adherence • Multitasking across systems to coordinate high-priority events • Supporting program improvement through structured reporting

2024 - 2024

Communications Intern/Support, International Federation of Red Cross and Red Crescent Societies (IFRC)

DocumentClassification

Managed digital cataloging of 1,000+ assets with strict QA checks focused on branding and messaging accuracy. Performed data migration and tool linking tasks to ensure records were correctly organized in the organization’s digital management system. Supported accurate record-keeping of youth and volunteer activities by maintaining structured entries aligned with internal productivity goals. • Asset cataloging and QA validation for branding/messaging • Data migration and tool linking in a digital system • Structured record-keeping for youth/volunteer activities • Ensuring compliance with internal standards and productivity targets

2021 - 2023

Customer Representative, ELYON GLOBAL SHIPPING LIMITED

OtherTextClassification

Handled high-volume client communications using telephone-based customer servicing and proactive outreach workflows. Applied product knowledge to interpret client needs related to freight forwarding and customs clearance and provide tailored responses. Evaluated client risk profiles using analytical skills to align clients with appropriate insurance and financially safe logistics options while following departmental QA and AHT metrics. • Telephone-based client inquiry handling and outreach • Risk-profile evaluation to guide insurance/logistics recommendations • Adherence to QA/AHT metrics in service delivery • Documentation/record-keeping aligned to operational protocols

2020 - 2021

Education

Work History