Telus International — Search Evaluation (2022–Present)
Performed ongoing search evaluation and transcription support as part of an assigned data labeling program. Used established guidelines to produce consistent labeled outputs across tasks. Maintained productivity by focusing on priority items and delivering within scheduling requirements. • Evaluated and labeled search-related content • Produced transcribed text outputs from provided audio • Applied guideline-based QA and correction habits • Managed ongoing task queues to meet deadlines