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Sanelisiwe Thandolwethu Mdlalose 590866 Newtown rd Pietermaritzburg 3201 0692311882 | [email protected] Objective Dedicated and empathetic individual with experience in customer service and care giving roles. Proven ability to manage multiple responsibilities including customer assistance and childcare, demonstrating problem-solving and adaptability. Possessise excellent communication skills, patience and a customer oriented approach. Eager to leverage these skills to contribute effectively in a new professional capacity. Experience Local Store February 2022 - January 2023 Retail or customer service •Greeted customers and enquired about their needs offering assistance to locate items. •Offered "grab and go" take out food preparation services to enhancer customer inconvenience. Self employed June 2021 - March 2026 Care giver/ babysitter •Provided comprehensive care for up to two or more children in the absence of their parents. •Made sure the kids engaged in activities rather than just watching television or being idle. Education North West University 2023- N/A Bachelor of arts in humanities with Psychology and English Edendale Technical High School 2017-2021 Matric Skills Customer service Problem solving Decision making Sympathy and empathy Active or good listener Adaptability Time management Patience Stress management Customer oriented Open to new ideas MS Word Languages IsiZulu English IsiXhosa Reference Nomfundo - Local Store Retail or customer service Sanelis