Quality Assurance Supervisor - internal documentation, record updates, and survey-based data collection
Supported quality assurance operations by managing employee records and preparing internal clinic materials. Reviewed and updated employee files to ensure information remained current for ongoing quality processes. Coordinated internal documentation tasks including survey preparation and distribution. • Maintained and updated employee files to keep records current • Made and distributed employee surveys for internal feedback collection • Reviewed and managed billing-related operational items • Played back camera footage when needed for oversight purposes