Super User, Somerset NHS Foundation Trust (System support, UAT, training, and data quality monitoring)
In this super user role, you support clinical system changes by collecting end-user feedback and monitoring data quality-related standards to ensure accurate records for downstream reporting. Your responsibilities include participating in User Acceptance Testing (UAT) and assisting go-live periods, helping validate that system outputs and stored information meet operational needs. While not an explicit annotation job, your work functions as structured validation and data quality assurance within a clinical data environment. • First-line troubleshooting and escalation for complex issues to IT/digital teams • Training new starters and delivering refresher sessions, including creating quick guides/SOPs • Supporting system upgrades or new modules and participating in UAT • Monitoring coding/documentation standards to support audit and reporting accuracy