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S
Sadiq M.

Sadiq M.

Customer Care Officer

Nigeria flagN/A, Nigeria

Key Skills

Software

AppenAppen
RemotasksRemotasks
TelusTelus
Scale AIScale AI
LabelboxLabelbox

Top Subject Matter

Supported by his Industrial Training at Musaba Medical Center & Musaba Medical Diagnostic Laboratory (2016) — exposure to medical data and records environment.
Directly supported by his 3 banking roles (Access Bank, Polaris Bank, FCMB) — customer data handling, transaction processing, and compliance with banking procedures.
Supported by his Customer Care Officer role at Access Bank and client acquisition experience — strong customer support background is directly transferable.

Top Data Types

AudioAudio
TextText

Top Task Types

Evaluation/RatingEvaluation/Rating

Freelancer Overview

Customer Care Officer. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, Gombe State University (2017).

Labeling Experience

Audio Evaluation & Language Data Annotation Specialist

AudioAudioClassificationClassification

Engaged as an English (Nigerian) Audio Evaluator on an AI-powered language evaluation project, assessing short audio clips in Nigerian English for accent authenticity, naturalness, and speech quality. Applied a defined rubric to consistently rate and compare audio recordings, identifying which samples most accurately represented target Nigerian English accents and regional dialects. Leveraged native fluency in Nigerian English and strong listening skills developed through years of customer communication and interpersonal engagement in the banking sector. Maintained high evaluation accuracy and consistency while working fully remotely, delivering assessments within established project timelines. Prior experience in customer care roles at Access Bank Plc and Polaris Bank sharpened active listening, guideline adherence, and structured documentation skills — all directly transferable to audio annotation workflows.

2023 - 2026

Education

G

Gombe State University

Bachelor of Science, Biology

Bachelor of Science
2017 - 2017

Work History

A

Access Bank Plc

Customer Care Officer

N/A
2023 - 2023
P

Polaris Bank Limited

Agency Banking Field Representative

N/A
2022 - 2022