Saadatu M.

Key Skills

Software

Other

Clickworker

Data Annotation Tech

OneForma

Toloka

Top Subject Matter

AI-related content evaluation and English writing quality assurance

Customer support message data collection and record keeping

Top Data Types

Text

Video

Image

Top Task Types

Data Collection

Freelancer Overview

Freelance English Writer & Content Creator (AI/content evaluation and training support). Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Arts, Kogi State University (2021). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Data Collection.

Labeling Experience

Freelance English Writer & Content Creator (AI/content evaluation and training support)

OtherText

Freelance AI/content trainer activities focused on evaluating and improving AI-related or content-oriented text. Responsibilities included reviewing written content for grammar, clarity, tone, and readability to ensure quality. Work involved applying evaluation criteria to support accurate, audience-aligned output. • Reviewed and assessed text quality against defined standards • Provided feedback to improve clarity, tone, and engagement • Conducted online research to inform content decisions • Managed multiple writing tasks while meeting deadlines

2024 - Present

Remote Customer Support Assistant (communication data handling)

OtherTextData Collection

Remote customer support duties included capturing and organizing customer communication data in real time. Responsibilities involved responding to inquiries and resolving complaints while maintaining accurate records for follow-up. Work required careful attention to message content and context to ensure consistent outcomes. • Handled live chat conversations and customer messages • Managed email communications and follow-up documentation • Resolved complaints by interpreting customer issues • Maintained accurate communication records remotely

2025 - 2025

Education

Work History