Ryan D.

Key Skills

Software

Internal/Proprietary Tooling

Scale AI

Top Subject Matter

Insurance Operations & Claims Expert

Process Automation & Workflow Optimization

Project Management & Implementation

Top Data Types

Text

Document

Top Task Types

Function Calling

Prompt + Response Writing (SFT)

Text Generation

Text Summarization

Question Answering

Freelancer Overview

Digital Product Owner II (Introduced agentic AI into development tooling). Brings 17+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Master of Arts, Liberty University and Bachelor of Science, Ball State University. AI-training focus includes data types such as Text and labeling workflows including Function Calling, Prompt + Response Writing (SFT), and Evaluation.

Labeling Experience

Digital Product Owner II (Introduced agentic AI into development tooling)

TextFunction Calling

As Digital Product Owner II, Ryan Dismore introduced agentic AI into internal development tooling to expand delivery capabilities for business stakeholders. This work required translating business needs into actionable AI tool behaviors and integrating those behaviors into product workflows. The resulting improvements supported more efficient business operations and smoother downstream application use. • Designed or guided integration of agentic AI capabilities into development tooling • Coordinated product delivery of AI-enabled features with business efficiency outcomes • Worked with development and security constraints to enable internal AI use • Focused on practical, production-oriented AI tool functionality and adoption

2025 - Present

Business Systems Consultant IV (Agile/Scrum enablement for internal OpenAI/ChatGPT applications)

TextPrompt + Response Writing (SFT)

As Business Systems Consultant IV in the Data Science and Data Engineering space for Claims, Ryan Dismore established agile and Scrum practices for building internal OpenAI (ChatGPT) applications. The role involved enabling internal AI application delivery after security approval of use with the organization’s data. This represents hands-on operational work to get LLM-based applications from planning through early deployment. • Supported delivery of first internal OpenAI (ChatGPT) applications for Claims • Helped structure agile/Scrum execution for AI application creation • Worked within security approval processes for organization data usage • Drove timeline progress to deliver internal LLM tooling within months

2021 - 2025

Managed Repair Representative / Claims Generalist Associate (Operational validation support)

Text

In roles supporting claims operations, Ryan Dismore acted as a claims generalist associate, contributing to operational processes that required review and validation of information used in decision workflows. While not described as formal AI training, this experience is related to establishing validation and confidence that can underpin dataset quality and downstream AI evaluation. The work contributed to achieving high-confidence outcomes in operational delivery. • Supported claims workflow review and validation activities • Contributed to quality and confidence in operational decisions • Coordinated with broader teams to maintain consistent delivery standards • Helped ensure information accuracy for downstream use cases

2016 - 2018

Education

Work History