Ruth M.

Key Skills

Software

Don't disclose

Other

Top Subject Matter

Data Annotation & Labeling

Data Validation & Verification

Workflow Optimization for Data Operations

Top Data Types

Document

Text

Top Task Types

Data Collection

Freelancer Overview

I have over 10 years of experience working in high-volume data processing, quality assurance, compliance review, and operational supervision within international humanitarian programs under the U.S. Refugee Admissions Program (USRAP). In my current role as Program Implementation Supervisor at Church World Service (CWS), I oversee data quality processes, monitor workflow accuracy, conduct detailed quality checks, and support reporting and IT teams with verified program data. My work requires strong analytical skills, attention to detail, consistency in reviewing large datasets, and strict adherence to confidentiality and data protection standards, including handling sensitive Personally Identifiable Information (PII). In addition, I have experience conducting qualitative and quantitative data collection, verifying data accuracy, developing monitoring tools, and improving operational systems. I have supervised teams responsible for reviewing and processing complex case information while ensuring compliance with regulatory standards and accuracy requirements. My background in psychology, combined with my experience in research, reporting, and structured quality assurance processes, has strengthened my ability to identify inconsistencies, follow detailed guidelines, and deliver accurate, reliable outputs in fast-paced environments.

Labeling Experience

Senior Case Processing Assistant - Church World Service, Resettlement Support Centre (RSC Africa)

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Conducted quality assurance reviews of electronic and physical refugee case files to verify correctness and compliance with operational standards. Supported testing and implementation of refugee case management systems used for downstream processing. Ensured data accuracy and consistency through daily reviews and structured checks. • Reviewed case documents for accuracy and completeness • Verified compliance documentation and security clearance tracking • Participated in system testing and rollout activities • Supported high-volume processing while maintaining quality thresholds

2019 - 2021

Case Processing Assistant - Church World Service, Resettlement Support Centre (RSC Africa)

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Performed quality checks on electronic and physical refugee case files prior to supervisory submission. Requested and tracked refugee security clearances to support compliant case progression. Assisted with testing and implementation of new refugee case management systems during surge processing periods. • Conducted pre-submission quality assurance checks • Managed security clearance requests and verification • Supported system testing for case management tools • Maintained accuracy during high-volume operations

2016 - 2019

Research Supervisor - Burn Manufacturing Co.

Don't discloseTextData Collection

Supervised field research assistants and monitored task completion to ensure accurate, consistent, and high-quality data collection. • Developed and refined survey instruments to support structured data gathering, annotation consistency, and reliable research outputs. • Reviewed and validated collected data for accuracy, completeness, and compliance with project guidelines and quality standards. • Performed detailed quality assurance checks to identify inconsistencies, labeling errors, and missing information within datasets. • Utilized digital tools and data management systems to organize, track, and maintain large volumes of structured and unstructured data. • Coordinated operational workflows and logistics to support efficient data collection, standardized processes, and timely project delivery. • Maintained strict confidentiality and ethical data handling practices when working with sensitive participant information.

2017 - 2017

Field Officer - Innovations for Poverty Action

Don't discloseTextData Collection

Conducted qualitative and quantitative data collection using digital platforms, ensuring accuracy, consistency, and completeness of structured and unstructured datasets. • Utilized digital tools for data capture, organization, validation, and reporting while maintaining high data quality standards. • Reviewed and verified collected information to identify inconsistencies and ensure compliance with project guidelines and ethical standards. • Maintained strict confidentiality and informed consent procedures when handling sensitive participant information and research data. • Coordinated training sessions and operational logistics to support efficient data collection workflows and standardized processes across field activities. • Supported data-driven decision-making through accurate documentation, reporting, and organization of large volumes of field information.

2014 - 2015

Education

Work History