Rupu P.

Key Skills

Software

No software listed

Top Subject Matter

Trust & Safety content policy enforcement and moderation

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Top Data Types

Text

Image

Document

Top Task Types

Classification

Freelancer Overview

Content Moderation Specialist (Trust & Safety Ops) at Concentrix. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Arts, Gauhati University and Higher Secondary (12th Standard), Darrang College. AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Content Moderation Specialist (Trust & Safety Ops) at Concentrix

TextClassification

Moderated and classified user-generated content to identify policy violations across text, image, video, and social media posts. Applied client community guidelines and platform policies to make accurate decisions, escalating borderline and high-risk cases with documentation. Collaborated with QA and tracked emerging trends to improve moderation consistency and reduce error rates. • Actioned content categories such as hate speech, graphic violence, misinformation, spam, adult content, and cyberbullying. • Conducted ongoing policy compliance by attending briefings and monitoring policy updates. • Audited moderation decisions with QA teams and contributed to workflow improvements via trend reporting. • Mentored new team members to maintain quality and reduce ramp-up time.

2023 - 2026

Education

Work History