Business Process Associate — ADEC Innovation, Kenya (Data entry and data retrieval for CashApps project)
Managed training and operational workflows for the FedEx CashApps project, involving accurate data entry and database/electronic file retrieval tasks. The work required checking and keying information precisely to maintain consistency across records. It supported downstream processing by ensuring submitted information was correctly captured and accessible to stakeholders. • Trained and managed an Indian team on using Oracle and FedEx applications for CashApps operations. • Accurately keyed in check-in information according to the FedEx CashApps project requirements. • Retrieved data from databases or electronic files as requested. • Coordinated responsibilities to ensure data accuracy and completeness during ongoing operations.