AI & Automation Specialist - Conversational AI Data Labeling and Training
As an AI & Automation Specialist at Bimind, I designed and deployed AI-powered conversational agents using Microsoft Copilot Studio. My role focused on automating processes by building and configuring knowledge sources, topic flows, and generative answers for internal and customer-facing agents. I orchestrated integrations using Model Context Protocol (MCP) and automated support through conversational data annotation and AI training. • Labeled and engineered conversational data and knowledge sources for AI agent training.• Developed, validated, and deployed topic flows and generative answer modules for bots.• Fine-tuned prompt, response data, and adaptive dialog scenarios for optimal performance.• Utilized internal and proprietary Microsoft tools to integrate AI agents and automate workflows.