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R
Rishit T.

Rishit T.

Senior E-Commerce Technical Support Specialist

Canada flagMontreal, Canada

Key Skills

Software

No software listed

Top Subject Matter

E‑commerce & Retail Platforms
Customer Support & Contact Center Operations
Payments, Orders & Logistics

Top Data Types

No data types listed

Top Task Types

No task types listed

Freelancer Overview

I am a Senior E‑Commerce Technical Support Specialist with a strong background in investigating complex issues, analyzing data, and documenting clear solutions, which directly supports high‑quality AI training data and evaluation work. In my current role, I reproduce problems, analyze configurations, and use SQL queries and data lookups to identify patterns and edge cases, giving me the precision and analytical mindset needed to create and review reliable training datasets. I learn new tools quickly, follow detailed guidelines, and enjoy spotting inconsistencies and suggesting improvements, which makes me well‑suited for labeling, evaluating model outputs, and refining annotation criteria.

Education

C

Conestoga College

Postgraduate Degree, Structural Steel Management and Detailing

Postgraduate Degree
2019 - 2020
G

Gujarat Technological University

Bachelor of Engineering, Civil Engineering

Bachelor of Engineering
2014 - 2018

Work History

T

TELUS Digital

Senior E-Commerce Technical Support Specialist

Montreal
2024 - Present
M

Majorel

Customer Support Supervisor

Waterloo
2022 - 2024