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R

Richard X.

E-Commerce Head in Digital MKT, Contract Review, SOP formulation, process improvement

Hong Kong flagHongkong, Hong Kong

Key Skills

Software

No software listed

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

TextText
DocumentDocument
VideoVideo

Top Task Types

No task types listed

Freelancer Overview

As a seasoned business expert with over 12 years of experience at top multinationals like Nestlé, Mars, and HP , I excel at translating complex business logic into highly structured, high-standard data workflows. While my background is not in entry-level data labeling, my expertise lies in digital marketing, CRM member operations, audience taxonomy (crowd operation), and data link construction. I have built brand user operation systems from scratch, driving over 30% annual user asset growth for two consecutive years. Additionally, during my tenure at HP, I served as a Knowledge Manager focusing on SOP formulation, process improvement, and team data analysis, successfully helping the company pass ISO9001 certification. My unique advantage lies in my architectural capability over data taxonomy, cleaning standards, and quality control for high-volume domain data. Rather than just performing basic labeling, I am highly qualified to design complex annotation logic, establish rigorous dataset guidelines, and deliver high-quality structured training data to empower Large Language Models (LLMs) in specialized fields like E-commerce, Customer Service, and Business Intelligence (BI).

Education

Y

Yanbian University

Bachelor of Science, N/A

Bachelor of Science
2006 - 2010

Work History

B

BP Castrol China

O2O Channel Lead

Shanghai
2025 - Present
N

Nestle Purina PetCare

EC Head and Digital Marketing

Shanghai
2022 - 2024