Program Associate - Bethany Athletic Club
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Question AnsweringAs a front desk receptionist, you welcomed visitors and handled incoming calls to route guests to the right areas. You answered customer questions in person and over the phone, including service details and appointment scheduling. You supported daily front office operations by processing payments, maintaining records, and organizing documents to ensure a clean, well-run workspace. • Welcomed and assisted visitors while managing all incoming calls • Provided prompt, accurate information on services and schedules • Processed payments and maintained organized records and documentation • Helped coordinate special events and meetings for smooth operations
2023 - 2024