Business Services Analyst / Senior VFT (Voice File Transcription) team member
Handled voice file transcription tasks for board meetings, webinars, and dictations, producing text outputs for legal teams. Managed transcription requests with an emphasis on work quality and turnaround time requirements. Operated as a senior contributor within a VFT team supporting priority clients and internal stakeholders. • Transcribed audio from meetings, webinars, and dictations • Processed transcription requests to meet quality and speed targets • Produced text deliverables for lawyers and firm personnel • Assisted with supporting work requests tied to deliverables