Renan N.

Key Skills

Software

Other

Top Subject Matter

Online content moderation and quality assurance

Quality assurance for content moderation

Legal Services & Contract Review

Top Data Types

Text

Image

Document

Top Task Types

No task types listed

Freelancer Overview

Bilingual Content Moderator – Teleperformance (about 1 year and 6 months). Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Technologist Degree, FATEC Zona Leste (2023) and Technical Degree, ETEC José Rocha Mendes (2019). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Bilingual Quality Analyst – Teleperformance (about 4 months)

OtherText

Held a Bilingual Quality Analyst role responsible for evaluating the quality of reviewed and labeled content. Used established rubrics to score or rate reviewer decisions and identify inconsistencies. Participated in QA processes to improve labeling reliability and reduce errors. • Performed QA assessments of moderation outputs • Evaluated adherence to labeling guidelines • Identified and documented deviations • Supported quality improvement actions

2024 - 2024

Bilingual Content Moderator – Teleperformance (about 1 year and 6 months)

OtherText

Worked as a Bilingual Content Moderator, performing structured review and labeling of user-submitted content for compliance. Applied defined policies and rating/decision criteria to determine whether content met acceptance standards. Ensured consistency and quality across moderation outcomes through repeated guideline-based evaluations. • Moderated and labeled content based on policy criteria • Performed quality/rating decisions on reviewed items • Flagged issues for escalation when needed • Followed bilingual review guidelines to ensure accuracy

2023 - 2024

Education

Work History