Medical Record Reviewer — Trupanion
Reviewed high-volume veterinary medical records using structured documentation to support benefit determination workflows. Labeled and evaluated record fields for data gaps and inconsistencies to improve documentation quality and reviewer consistency. Collaborated with clinical and operations teams to interpret complex histories and maintain accuracy in medical record assessments.•Assessed and classified documentation elements needed for benefits determination.•Flagged data gaps, inconsistencies, and unclear history items for correction.•Supported process improvements that increased consistency across reviewers.•Ensured reviewer outputs aligned with operational expectations for structured documentation.