Project Manager (Telecom/Network) - Reliance Jio Infocomm Ltd
Managed enterprise networking and telecommunications projects from planning through delivery for 4G VoLTE and enterprise connectivity solutions. Designed and implemented LAN and WAN wired/wireless topologies, including configuration work aligned to customer requirements and delivery schedules. Resolved incidents within SLAs and coordinated escalations for network service failures to ensure reliable operations while supporting installations and troubleshooting of network devices. • Designed network LAN/WAN topologies and developed configurations based on customer requirements • Troubleshot incident tickets and resolved issues within SLA through cross-functional collaboration • Escalated and notified stakeholders of network service failures for prompt fault resolution • Coordinated physical installation, configuration, and troubleshooting of switches and routers to meet the designed connectivity