Freelance Digital Marketing & Online Business Support (Remote)
Supported online crypto-related audience engagement by monitoring communications across community platforms and classifying customer inquiries for appropriate responses. Assisted with promotion and engagement strategies informed by research into crypto/Web3 trends and ecosystem updates. Used community moderation practices to keep interactions organized and responsive. • Managed social media communication and customer interactions • Monitored Telegram/Discord/Twitter/X conversations for user needs • Researched crypto and Web3 trends to inform engagement and answers • Promoted content and maintained online community responsiveness